We are pleased to inform you that we have added a few functions to our Commerce Interface portal. If you are a vendor who fulfills using our 3PL services, most of this new information will impact you, so please read through this document carefully.
3PL partners, we have added the ability for you to route a PO and follow its progress step by step within Commerce Interface. Please read below for a more detailed walk-through of our new functions!
Please note, if you are a vendor who fulfills via our dropship method, your day-to-day order management will stay the same. The only change you will see in our system is where you access invoicing. Please read the dropship section below for more information.
Table Of Contents
3PL Process Changes
Purchase Orders Tab
Definition of 3PL PO Statuses
To Schedule a PO
Routing via ABF
Routing via UPS
Ready to Invoice for 3PL POs
Waiting for Payment for 3PL POs
Paid for 3PL POs
Dropship Invoicing Process Changes
Purchase Orders Tab
Ready to Invoice for DS POs
Waiting for Payment for DS POs
Paid for DS POs
3PL Process Changes:
Upon logging in to https://scm.commerceinterface.com, please click on the “Purchase Orders” tab of your Commerce Interface Account on the left hand side navigation bar:
From there, your default view will show “All” POs that exist within your account. If you wish to see POs that fall into a certain status, please click on the individual status boxes at the top of the page. You can also utilize the search function in the top right hand corner of the screen to search by PO#.
Definition of Statuses:
To Be Scheduled: Shows any PO that has not been routed in our system.
Scheduled: Shows any PO that has been routed and has a pickup scheduled in our system.
Canceled: Your PO has been canceled and you should not ship against it.
Receiving: Your PO has arrived at our warehouse and we are counting product.
Ready to Invoice: Your PO has completed the receiving stage, has completed counting and is ready for invoicing.
Waiting for Payment: You have submitted your invoice and are waiting for your payment date (as stated in your contract) so that you can be paid.
Paid: You have reached your payment date and we have paid you out on the invoice you submitted.
**To view the full details of your PO in the stage that it’s in, please click on it. Please see below for a more detailed walkthrough of the information provided in each status**
To Schedule a PO (Only applicable for Groupon Paid Freight):
To schedule a PO, please click on the “to be scheduled” status and click on a PO. From there, you will be prompted to enter in the estimated weight of the PO. **Please note, for UPS shipments, completing this process will schedule this PO in Groupon’s system ONLY. If you do not have an existing UPS pickup at your facility, please schedule accordingly**
After this, our system will take you to either our ABF pickup page (if your PO is greater than 150 lbs), or to our UPS pickup page (if your PO is less than 150 lbs).
a. If you are prompted to route your PO via ABF, please be sure to enter your pick up date and time (please schedule before 12 PM CST of the “ship by” date listed on your PO). Please also include if a lift gate is required or if the PO is hazmat. We also ask that you provide as much detail as possible in the “special instructions” section and correctly enter the number of pallets you will be shipping in the fields at the bottom of the page.
b. If you are prompted to route your PO via UPS, please be sure to enter in the number of boxes you are shipping, their dimensions, the weight of each box and if the product is hazmat.
**Please be on the look out for automated notifications coming from a email@example.com reminding you to schedule your pickup if you are approaching or are past our scheduling deadline**
Scheduled: Once you have successfully routed a PO, it will move to the “scheduled” status:
a. If your product is going via ABF, you will see your pickup details as well as the tracking number associated with your shipment. Please feel free to track your shipment using the ABF website here. **If you notice that something is incorrect once you’ve scheduled your PO, please email firstname.lastname@example.org and copy your Account Manager as soon as possible**
b. If your product is going via UPS, you will see your pickup details as well as a button to print out your UPS labels. You will also be able to see the tracking number(s) associated with your shipment(s). Please feel free to track your shipment using the UPS website here. **If you notice that something is incorrect once you’ve scheduled your PO, please email email@example.com and copy your Account Manager as soon as possible**
Once your PO arrives at our warehouse, it will enter into the “receiving” stage.
In the receiving portion of our system you will be able to see, by UPC, the cost of product, the amount we ordered vs. what we have received, any exceptions we encounter during receiving and the amount that is ready for invoicing.
Ready To Invoice:
When your PO has completed the receiving stage, it will be ready for invoicing. On this page, you will see your PO and the details attributed to it during receiving.To submit your invoice, please prepare your invoice statement, enter the invoice number in the “Invoice I.D.” field, attach your invoice and click submit.
Waiting For Payment:
Once an invoice is successfully submitted, your PO will enter the “Waiting for Payment” status. Your PO will stay in this status until you reach the net terms stated in your contract.
1. To view a paid PO, please click on the “Paid” status in the “Purchase Orders” tab. This page will you show you the details of your payment relating to your PO.
If you have any questions about the new attributes of our 3PL logistics service, please contact your Groupon Goods Account Manager.
Invoicing For Dropship Vendors:
To access your invoices, please click on the “Purchase Orders” tab on the left hand navigation bar.
From there, please click on the various invoice statuses mentioned below. **Please note, the invoicing statuses circled below are the only statuses currently relevant for dropship vendors**
Ready To Invoice:
Drophsip vendors will still operate under a multiple invoicing model. Once you upload tracking and our system marks an order(s) as shipped (this can take up to 5 hours), you can submit an invoice for these individual orders by going to the “Ready To Invoice” status in the “Purchase Orders” tab. Feel free to do this throughout the length of your deal until you have invoiced on all orders! Note, if you have submitted an invoice for orders relating to a PO, but there are still more to submit, the entire PO will remain in the “Ready To Invoice” status as shown below. Please note, this will not delay your payments, as the net terms will start from the last tracking upload date on each individual group of orders submitted for each invoice.
Waiting For Payment:
Once all invoices have been submitted for a PO, the PO will enter the “Waiting For Payment” status in the “Purchase Orders” tab. Your PO will stay in this status, showing the details of your invoices, until you reach the net terms stated in your contract.
To view a paid PO, please click on the “Paid” status in the “Purchase Orders” tab. Once you click on a specific PO, this page will you show you the details of your payment relating to each invoice you submitted against a PO.
If you have any additional questions about dropship invoicing, please contact your Groupon Goods Account Manager.